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Vision-Mission & Quality Policy

Our Mission

Aksaray Chamber of Commerce and Industry is the leading and pioneering institution that encourages suitable business environments, improves the production and service quality of enterprises, and enables them to make plans, strategies, programs and services that support the regular growth and development of Aksaray.

our vision

Aksaray Chamber of Commerce and Industry leads the businesses operating in Aksaray until 2023 to increase their competitiveness, launch new brands, enter world markets, meet their needs in the fields of information and guidance, and make Aksaray a center of attraction.

Our quality policy

As Aksaray Chamber of Commerce and Industry, within the framework of the legislation we are affiliated with, it is our chamber's greatest duty to provide quality and fast service to our members in an accurate and reliable way, to ensure continuous improvement by making use of technological opportunities, and to contribute to the economic and social income of all our members and our country with our trained personnel.

Our Financial Policy

It is aimed to perform its services in a sustainable structure with a financial reputation in the income-expenditure balance, by having the financial power to carry out its activities in line with the aims and objectives of the establishment and to fulfill its economic, cultural and social obligations in the region within its working area.

Our Communication Policy

As Aksaray Chamber of Commerce and Industry;

"In order to make a high contribution to the Aksaray industry, to share the right information at the right time, at the right place, through communication tools, to ensure the communication of our members, producers, manufacturing industry, stakeholder organizations and our people with healthy, timely and accurate information."

Our Information and Communication Technologies Policy

As Aksaray Chamber of Commerce and Industry;

Our main goal is to ensure the information security of all physical and electronic information assets used in the realization of information services in order to protect the reliability of our institution and the image of the authority it represents, and to ensure that basic and supporting business activities continue with minimum interruption.

        - Our room; in line with this goal;

        - Creating an environment of trust regarding information confidentiality, integrity and accessibility

        - In order to enable our stakeholders to access fast, quality and accurate information, information and

        - To use communication technologies in the most efficient way,

        - To take precautions against possible risks,

        - Plans and implements the necessary activities to create the necessary infrastructure by constantly following the current developments.

We are committed.

Our Human Resources Policy

As Aksaray Chamber of Commerce and Industry;

With the awareness that our main job is member satisfaction; Our mission is to serve the problems and needs of our members and the society with a creative and innovative management approach, taking into account the principles of teamwork and accountability.

In order to realize this mission, the employees of the Chamber are the main responsibles of the process, and our Human Resources Policy as Aksaray TSO, which we consider each of our employees as a human resources value, is as follows, based on the understanding that the satisfaction of the members passes through the satisfaction of the personnel.

        - To follow an objective recruitment procedure by acting fairly in recruitment,

        - To support the continuous training of our employees in all circumstances,

        - To take remedial measures by evaluating all processes related to the work of our personnel,

        - To hold regular Staff meetings to identify staff opinions and suggestions,

        - Monitoring employee performance regularly, rewarding successful performance

        -To review and continuously improve the human resources policy.

Our Member Relations Policy

As Aksaray Chamber of Commerce and Industry;

        - Evaluating, resolving and giving feedback on the complaints of our members as soon as possible within the principle of confidentiality,

        - To ensure and maintain member satisfaction by resolving every complaint,

        - Adoption of all principles in the resolution of member complaints by our staff,

        - To provide a free communication way for our members to reach us,

        - To continuously improve our service quality and to comply with applicable legal obligations,

We are committed.

Employee Handbook